Returns & Exchanges Policy

Thank you for shopping with us at unassumingstyle.com. We want you to be completely satisfied with your purchase. If for any reason you are not entirely happy with your order, we are here to help. Please read our returns and exchanges policy carefully before initiating a return.

Eligibility for Returns

To be eligible for a return, your item must be in the same condition that you received it. It must be unworn, unwashed, and unused, with all original tags still attached. The item must also be in its original packaging, including any boxes, dust bags, or other materials that came with the product. We reserve the right to refuse a return if the item shows signs of wear, damage, or alteration, or if it is returned without the original tags and packaging.

Certain items are not eligible for return. These include final sale items, intimate apparel, and any products marked as non-returnable at the time of purchase. If you are unsure whether your item qualifies, please review the product description on our website before placing your order.

How to Initiate a Return

To start a return, please contact our customer service team through the contact form on our website. Provide your order number and a brief explanation of why you wish to return the item. Once your request is reviewed and approved, we will provide you with further instructions on how to send the item back to us. Please do not send any items back without first receiving approval, as unauthorized returns may be refused or subject to additional processing.

Condition of Returned Items

All returned items must be carefully packaged to prevent damage during transit. We recommend using a trackable shipping method and retaining proof of postage, as we cannot be held responsible for items that are lost or damaged in transit. Any items returned in a condition that does not meet our policy requirements may be sent back to you at your expense, or we may issue a partial refund at our discretion.

Exchanges

If you would like to exchange an item for a different size or color, please follow the same return process. Exchanges are subject to product availability. If the requested item is not available, we will process a refund instead, provided the returned item meets our eligibility criteria. We recommend placing a new order for the desired item to ensure you receive it promptly, rather than waiting for the exchange to be processed.

Refunds

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment. Please note that shipping charges are non-refundable, and you will be responsible for the cost of returning the item unless the return is due to our error, such as receiving a defective or incorrect item.

Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact us immediately upon receipt. We will arrange for a replacement or refund, and we will cover the return shipping costs in such cases. Please provide photos of the damage or error to help us resolve the issue quickly.

Late or Missing Refunds

If you have not received your refund after a reasonable period, please check your bank account again, then contact your credit card company or bank, as processing times may vary. If you have completed these steps and still have not received your refund, please reach out to our customer service team for assistance.

Final Notes

We value your business and want to make your shopping experience as smooth as possible. If you have any questions about our returns and exchanges policy, please do not hesitate to contact us through the contact form on our website. We are committed to resolving any issues and ensuring your satisfaction with every purchase from unassumingstyle.com.

Thank you for choosing us. We appreciate your understanding and cooperation with our returns policy.